Privacy Policy

Best PDF Editor Online ("we", "our", or "us") operates the website at www.bestpdfeditoronline.com. This Privacy Policy explains what information we collect when you use our service, how we use it, and the rights you have over your data. We take your privacy seriously and have designed our service to handle your files with minimal data retention.

1. Information We Collect

We collect two categories of information:

Account information. When you register for an account, we collect your email address and a hashed version of your password. We do not store your password in plain text. If you subscribe to a paid plan, your payment is processed by Flutterwave; we receive only a transaction reference and subscription status — we never see or store your card details.

Usage information. We collect basic server logs that include your IP address, browser type, referring URL, and the pages you visit. These logs help us monitor for abuse, diagnose technical issues, and understand aggregate usage patterns. We do not use this data to build individual profiles.

2. How We Use Your Information

• To create and manage your account and authenticate your sessions.
• To process subscription payments and maintain your access level.
• To respond to support inquiries you send us.
• To monitor service health and prevent misuse.
• To send transactional emails (password resets, payment receipts). We do not send marketing emails unless you explicitly opt in.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. File Processing and Automatic Deletion

Processed output files are also deleted on the same 2-hour schedule. If you need to retain your output file, please download it promptly after processing. We cannot recover deleted files.

We recommend not uploading files that contain highly sensitive personal data (such as government IDs or medical records) via any online tool, including ours.

4. Cookies

We use a single session cookie to keep you logged in during your visit. This cookie contains only a session identifier — no personal data is stored inside the cookie itself. It expires when you close your browser or log out. We do not use advertising cookies, tracking pixels, or third-party analytics on this site.

For more details, see our Cookie Policy.

5. Third-Party Services

Flutterwave. Subscription payments are processed by Flutterwave, a PCI-DSS compliant payment processor. When you subscribe, you are directed to Flutterwave's secure payment interface. Flutterwave's privacy practices are governed by their own privacy policy. We receive a payment confirmation and your subscription tier; we do not receive or store your card number or bank details.

Hosting infrastructure. Our servers are hosted on infrastructure that may be located in the European Union or the United States. Standard server-level logging applies.

We do not use Google Analytics, Facebook Pixel, or similar tracking products.

6. Data Security

We use HTTPS (TLS) for all data transmitted between your browser and our servers. Passwords are hashed using bcrypt before storage. Access to production systems is restricted to authorized personnel. Despite these measures, no system connected to the internet is completely secure, and we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify you by email within a reasonable time frame as required by applicable law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request that we delete your account and associated data.
• Portability: Receive your data in a machine-readable format.
• Objection: Object to certain types of processing.

To exercise any of these rights, contact us at support@bestpdfeditoronline.com. We will respond within 30 days.

8. Children's Privacy

Our service is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the service after changes are posted constitutes your acceptance of the revised policy. For significant changes, we will notify registered users by email.

10. Contact

If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out:

Email: support@bestpdfeditoronline.com
Website: www.bestpdfeditoronline.com/contact